Terms of Use

1. Acceptance of Terms

By accessing and using Construction Rating (constructionrating.co.uk), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our platform.

2. About the Platform

Construction Rating is a review and rating platform for the UK construction industry. We enable construction professionals (subcontractors, suppliers, tradespeople) to share their experiences working with main contractors, house developers, and other construction companies.

3. User Accounts

To leave reviews, you must create an account. You agree to:

• Provide accurate and truthful information.
• Keep your login credentials secure.
• Not create multiple accounts for the purpose of submitting duplicate or fraudulent reviews.
• Notify us immediately if you suspect unauthorised access to your account.

4. Review Guidelines

When submitting reviews on Construction Rating, you must:

• Be truthful: Reviews must be based on genuine first-hand experience working with the company being reviewed.
• Be fair: Provide a balanced and honest assessment across all rating categories.
• Be respectful: Do not include personal attacks, threats, hate speech, or discriminatory language.
• Be relevant: Reviews should relate to professional working experience (payment reliability, communication, site management, health & safety).

You must NOT:

• Submit fake, misleading, or defamatory reviews.
• Review a company you have not directly worked with or for.
• Submit reviews in exchange for payment, gifts, or other incentives.
• Include confidential business information, trade secrets, or proprietary data.
• Impersonate another person or misrepresent your relationship with a company.

5. Content Ownership & Licence

You retain ownership of the content you submit. However, by posting a review on Construction Rating, you grant us a non-exclusive, royalty-free, worldwide licence to display, distribute, and use your review content on our platform and in related marketing materials.

6. Moderation & Removal

We reserve the right to remove, edit, or reject any content that violates these terms or our review guidelines. We may also suspend or terminate accounts that repeatedly violate our policies.

Companies can respond to reviews and may flag reviews they believe are inaccurate or defamatory. We will investigate flagged reviews and take appropriate action.

7. Company Profiles

Company profiles on Construction Rating may include publicly available information sourced from Companies House, public records, and user-submitted content. Companies can claim their profile to respond to reviews and update their information by contacting us.

8. Disclaimer

Construction Rating provides a platform for user-generated reviews. We do not verify the accuracy of individual reviews and do not endorse or guarantee the opinions expressed by users. The information on this platform is provided “as is” and should not be the sole basis for business decisions.

AI-generated content on company profiles (summaries, analysis) is provided for informational purposes only and should not be considered professional advice.

9. Limitation of Liability

To the fullest extent permitted by law, Construction Rating shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform or reliance on any content or reviews.

10. Intellectual Property

The Construction Rating name, logo, website design, and proprietary technology are owned by us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of these external sites.

12. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the updated terms.

14. Contact

For questions about these terms, please contact us at hello@constructionrating.co.uk.